Customer Service

The Seneca-Iroquois National Museum, located in Salamanca, NY, offers a time saving shopping experience to those who live locally and outside of the state of New York.  We have a 24-hour turnaround time, we guarantee professional service.  Contact us at (716) 945-1760 for more information.

Shipping Info

All items are shipped via USPS (shipping options are standard; 2nd day; standard delivery with signature confirmation; standard delivery with delivery confirmation; pick up order; & Fed Ex for International orders.

Return Policy

Returns accepted within 30 days of delivery.  You may return merchandise if you’re not satisfied with it.  The SINM will pay return shipping costs when an item is being returned because it is defective, isn’t as described or was damaged in shipping.


While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.